Hotel Front Desk Clerk

Listed @ Jul 7, 2017 - 08:38:48 AM

Jobs » Customer Service In Toronto

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Employer
Filmores Hotel

Education
No degree, certificate or diploma

Experience
Experience an asset

Computer Applications
Word processing software; Spreadsheet; Multi-line switchboard; Internet

Work Setting
Hotel, motel, resort

Role
Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process guests' departures, calculate charges and receive payments; Perform light housekeeping and cleaning duties; Investigate and resolve complaints and claims; Exchange foreign currency; Balance cash and complete balance sheets, cash reports and related forms; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. faxing, filing, photocopying); Provide general information about points of interest in the area; Follow emergency and safety procedures; Handle wake-up calls; Provide customer service; Assist clients/guests with special needs; Maintain an inventory of vacancies, reservations and room assignments
Security and Safety

Physical Capabilities
Fast-paced environment; Attention to detail

Personal Suitability
Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Dependability; Judgement; Reliability; Organized

How to Apply

By e-mail:

employment@filmores.com

Job Location:

212 Dundas Street E.

PLEASE SEND RESUME AND COVER LETTER TO EMAIL SUPPLIED ABOVE. DO NOT CLICK CONTACT LISTER.

Job Description
  • Company: Filmores Hotel
  • Job Type: Full Time
  • Hourly Wage: $11.25/hr